Privacy Policy

1. Introduction
Therapist Learning Center is committed to protecting the privacy of our users and participants. This Privacy Policy outlines our practices regarding the collection, use, and safeguarding of personal information across our digital platforms and services.

2. Data Collection Mechanisms

2.1 Automated Data Collection
Our hosting infrastructure automatically collects log data, including:

• Internet Protocol (IP) addresses
• Web browser type and version
• Specific pages accessed during user sessions
• Device and browser characteristics

2.2 Cookie Usage

We implement cookie technologies for the following purposes:

• Website functionality enhancement
• User behavior analytics
• Performance monitoring

Users may disable cookies through browser settings, understanding that such action may limit certain website functionalities. We utilize Google Analytics to interpret user interactions and website performance.

3. Third-Party Service Integrations

Therapist Learning Center employs the following platforms to facilitate our services:

• Kajabi: Course management and delivery
• Google Meet: Online workshop and consultation platform
• Stripe: Secure payment processing
• Thrive Cart: Registration and transaction management

4. Information Collection Methodologies

4.1 Voluntarily Provided Information
Personal information is collected when users:

• Register for workshops
• Subscribe to newsletters
• Create user accounts
• Connect through third-party platforms

4.2 Information Utilization
We may use collected information for:

• Service-related communications
• Course administration
• Marketing communications
• Compliance with continuing education requirements

5. Information Disclosure and Confidentiality
5.1 Disclosure Policy

• Therapist Learning Center categorically does not sell personal information to third parties.
• Limited information sharing may occur with marketing partners or service providers.
• Marketing communication opt-out mechanisms are available in all communications.

5.2 Data Security
While we employ commercially reasonable security measures, we acknowledge that absolute digital security cannot be guaranteed. Users are advised that no electronic transmission method is 100% secure.

6. Participant Record Maintenance
6.1 Record Retention
In compliance with professional licensing and certification requirements, we maintain participant records for four (4) years, including:

• Participant name
• Mailing address
• Email contact
• Course performance records
• Payment verification documentation
• Correspondence records
• Issued certificates

6.2 Record Access

Records are exclusively accessible to authorized Therapist Learning Center personnel.

7. Financial Transaction Processing
We utilize Stripe as our primary payment gateway to ensure secure financial transactions. Sensitive financial information is processed through encrypted channels, with no credit card or banking details stored within our systems.

8. Communication Protocols
8.1 Email Communications
We may send:

• Service-related notices
• Educational program updates
• Marketing communications

Users can opt out of marketing communications through provided unsubscribe mechanisms.

9. Policy Modification
Therapist Learning Center reserves the right to modify this privacy policy at any time without prior notification. Users are encouraged to periodically review the most current version available on our website.

10. Contact Information
For inquiries regarding this privacy policy, please contact us at [email protected]